Legal Regulations

993bet Terms and Conditions — Know Your Rights and Responsibilities

Please read these Terms and Conditions carefully before using 993bet. Everything you need to know about accounts, bonuses, payments, and responsible gaming is clearly laid out here.

Last Updated: January 2026
Full Rules in Bengali
Licensed Platform

Why These Terms Matter

993bet's Terms and Conditions protect your rights and keep the platform safe for everyone.

Your Rights Are Protected

993bet's Terms are designed to protect members' interests. Your account, deposited funds, and personal information are all clearly safeguarded here.

Transparent Bonus Policy

The terms of each bonus are written in plain language. There are no hidden details around wagering requirements, expiry, or restrictions — 993bet is always transparent.

Clear Payment Policy

Deposit and withdrawal limits, processing times, and conditions are all clearly stated here. No hidden fees or extra charges.

Fair Dispute Resolution

In the event of a dispute or issue, 993bet follows a defined resolution process. Every complaint is taken seriously.

Responsible Gaming

Responsible gaming is a core part of 993bet's Terms. Members can set their own limits and seek help whenever needed.

Account Security

Strict action is taken against multiple accounts, fraud, or policy violations. This is done to protect all members.

Important Notice: By creating or using an account on 993bet, you are considered to have fully agreed to these Terms and Conditions. Please read the entire document carefully before you start using the platform.

1. Introduction & Definitions

993bet (hereinafter referred to as the "Platform", "we", or "us") is a licensed online gaming and betting service operated through the website https://993bet.win. These Terms and Conditions ("Terms") constitute a legally binding agreement between 993bet and its members ("you", "member", "user").

You must read and understand these Terms and Conditions before using any 993bet service. If you do not agree with these Terms, please refrain from using 993bet's services.

Key Definitions

  • Account: Each individual membership registered on 993bet.
  • Balance: The total amount of funds currently held in your 993bet account.
  • Bonus: Any promotional credits or rewards issued by 993bet.
  • Wagering Requirement: The number of times you must wager before withdrawing bonus funds.
  • KYC: Know Your Customer — the identity verification process.
  • Services: All gaming and betting features available on the 993bet platform.
These Terms are available in both English and Bengali. In the event of any discrepancy between the two versions, the English version shall prevail.

2. Account Registration & Verification

Accurate and complete information is required when opening an account on 993bet. Providing false or incorrect details at registration may result in account termination and forfeiture of any balance at any time.

Information Required for Registration

  • Full legal name (as shown on your National ID)
  • Active mobile number (must match your bKash/Nagad account)
  • Valid email address
  • Date of birth (must be 18 years of age or older)
  • Bangladeshi address

One Account Policy

Each individual may only open one account on 993bet. If multiple accounts belonging to the same person are found, all accounts will be closed and all bonuses and winnings will be forfeited. This policy exists to protect the security of the platform and the interests of all members.

KYC Verification Process

993bet reserves the right to verify a member's identity at any time. KYC documents may be required before processing a withdrawal or when certain thresholds are reached. Required documents:

  • Scanned copy of National ID (NID) or passport
  • Recent photo (selfie)
  • Proof of payment method (matched to bKash/Nagad number)
Accounts with completed KYC verification enjoy faster withdrawals and higher limits. Complete your KYC as soon as possible.

3. Eligibility & Age Restrictions

The following eligibility criteria must be met to participate on 993bet. Account registration is not permitted if any of these conditions are not satisfied.

  • You must be 18 years of age or older.
  • You must be a resident of Bangladesh or another approved country.
  • Online gaming must not be legally prohibited in your jurisdiction.
  • You are playing voluntarily with your own funds.
  • You are mentally and financially capable of making decisions.
Strictly prohibited for users under 18. 993bet is committed to preventing minors from accessing our gaming services. If a parent or guardian believes their child is using 993bet, please contact our support team immediately.

4. Deposit & Payment Policy

Depositing on 993bet is easy via bKash, Nagad, and Rocket. Each payment method has its own limits and process, detailed below.

General Deposit Guidelines

  • Minimum deposit: BDT 200 (two hundred taka).
  • Daily maximum deposit limits are determined by payment method.
  • Deposits are generally credited to your account within 1–5 minutes.
  • Deposited funds are for use on 993bet games only.
  • Payments made in the name of a third party are strictly prohibited.
  • No hidden fees or charges on deposits.

Payment Methods

bKash
Instant Processing
Nagad
Instant Processing
Rocket
Instant Processing
Always use a mobile banking number registered in your own name when making a deposit. Payments sent from someone else's number will not be accepted without verification.

5. Withdrawal Policy & Process

Withdrawals on 993bet are fast and hassle-free, completing in an average of just 3 minutes. Certain conditions apply, as detailed below.

Key Withdrawal Conditions

  • Minimum withdrawal amount: BDT 500 (five hundred taka).
  • Withdrawals can only be made to the same payment method used for the deposit.
  • KYC verification must be completed before your first withdrawal.
  • A specified wagering requirement must be met before bonus funds can be withdrawn.
  • Daily withdrawal limits are determined by your account tier.
  • Withdrawals may be temporarily held if suspicious activity is detected.

Withdrawal Processing Time

  • bKash & Nagad: Average processing time: 3–15 minutes.
  • Rocket: Average processing time: 15–30 minutes.
  • If KYC verification is pending: Up to 24 hours maximum.
If you wish to cancel a withdrawal request, contact support immediately after submitting it. Once processing has begun, cancellation may no longer be possible.

6. Bonus & Promotion Terms

993bet's bonus offers provide extra value for members. Each bonus comes with specific terms that must be followed.

General Bonus Terms

  • Each bonus may only be claimed once (unless otherwise stated).
  • A specific wagering requirement must be completed before any bonus withdrawal.
  • Wagering requirements are generally 10 to 30 times the bonus amount.
  • Each bonus has a set expiry date — any unused bonus will be forfeited once it expires.
  • A bonus may only be usable on certain games.
  • Bonuses cannot be withdrawn directly — withdrawal is only available after the wagering conditions have been met.

Welcome Bonus

New members receive a 100% welcome bonus on their first deposit. For example, deposit BDT 1,000 and get BDT 1,000 in bonus — bringing your total balance to BDT 2,000. To withdraw this bonus, you must wager 20 times the bonus amount.

Referral Bonus

Refer a friend to 993bet and earn a referral bonus once they make their first deposit. See the promotions page for details.

993bet reserves the right to modify, suspend, or cancel any bonus offer at any time. If anything in a bonus's terms is unclear, please reach out to our support team.

7. Gaming Rules & Fair Play

All games on 993bet are completely fair and transparent. Our RNG (Random Number Generator) system is regularly audited by independent third parties.

  • The outcome of every game is entirely random and not predetermined.
  • If you lose connection during a game, your bet funds remain secure.
  • If a technical error causes an abnormal result, 993bet reserves the right to void that round.
  • In Live Casino games, the dealer's decision is final.
  • Sports Betting wagers are settled once official results are published.
  • Full game rules are available on each game's page.

Betting Limits

Minimum and maximum betting limits apply to each game and Sports Betting market. These limits are displayed directly in the game interface. 993bet reserves the right to adjust the betting limits of any member as needed.

Every game on 993bet is sourced from licensed game providers — such as Evolution, Pragmatic Play, and Habanero — so there's no question about fairness.

8. Responsible Gaming Policy

993bet believes gaming should be a source of fun — never stress or addiction. That's why we take responsible gaming seriously and want every member to be informed about it.

Self-Control Tools

  • Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
  • Session Timer: Set up automatic logout after a specified period of inactivity.
  • Betting Limit: Stop placing bets above a certain amount.
  • Cooling-Off Period: Take a temporary break ranging from 24 hours up to 6 months.
  • Self-Exclusion: Option to permanently close your account.

Signs of Addiction

If you notice any of the following signs, contact support immediately or take a break:

  • Placing more bets in an attempt to recover lost funds.
  • Neglecting family or work because of gaming.
  • Hiding your gaming activity from friends or family.
  • Unable to stop gaming.

For more details, visit our Responsible Gaming View page.

9. Privacy & Data Protection

993bet treats members' personal information with the utmost care. Full details on how your data is collected, stored, and used can be found in our Privacy Policy Available on the page.

  • Your personal information is never sold to third parties.
  • Your information is used solely to provide services and meet legal obligations.
  • All data is protected with SSL encryption.
  • You may request to update or delete your information at any time.
  • Details on cookie usage are covered in the Privacy Policy.

10. Prohibited Activities

The following activities are strictly prohibited on the 993bet platform. Violations will result in immediate account termination and forfeiture of all balances.

  • Opening multiple accounts or using another person's account.
  • Using money laundering or illegal funds on the platform.
  • Bonus abuse — such as attempting to withdraw a bonus without meeting the required conditions.
  • Attempting to manipulate the system through hacking, malware, or unauthorized software.
  • Using another member's identity or registering with false information.
  • Engaging in collaborative betting or arbitrage betting through unauthorized methods.
  • Exploiting any platform vulnerability or bug to gain an unfair advantage.
Zero Tolerance Policy: If any evidence of fraud or deception is found, 993bet will immediately suspend the account and take legal action if necessary.

11. Account Suspension & Closure

993bet may suspend or permanently close an account under the following circumstances:

  • If the Terms & Conditions are violated.
  • If KYC verification fails or false information is provided.
  • If suspicious financial activity is detected.
  • At the member's own request (self-exclusion).
  • Extended periods of inactivity (more than 12 months).

Balance After Account Closure

If an account is closed at the member's request, any valid balance will be refunded. However, if the closure is due to a Terms & Conditions violation, bonuses and any winnings derived from bonuses may be forfeited.

If you want to close your account yourself

Contact the support team and let them know you'd like to close your account. As part of its responsible gaming commitment, 993bet processes these requests on a priority basis.

12. Limitation of Liability

993bet is not liable for the following:

  • If a game is interrupted due to internet connectivity issues.
  • When service is disrupted due to technical issues on the part of a third party.
  • If financial loss occurs due to the member's own error.
  • Unauthorized third-party access to your account (resulting from password sharing).
  • Force majeure — natural disasters, cyberattacks, and similar events.

Under any circumstances, 993bet's maximum liability is limited to the principal amount deposited in the member's account.

13. Terms & Conditions Updates

993bet reserves the right to update these Terms and Conditions at any time. Members will be notified of significant changes via email or SMS.

  • Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.
  • The date of the most recent update will always be displayed at the top of this page.
  • Contact support to find out what has changed between the old and new terms.
Make it a habit to check this page regularly. Last updated: January 2026

14. Contact & Complaints Process

If you have any questions or complaints about these Terms and Conditions, please contact the 993bet support team. We're always here to help.

Email Support

[email protected]

Responses are typically provided within 24 hours.

Live Chat

@993bet_support

24/7 support available.

To file a complaint, send an email with the subject line "Complaint". Our team will respond within 72 hours and work toward a resolution.

Join 993bet — Safe and Trusted Gaming Experience

Done reading the Terms & Conditions? Register with 993bet now and claim your 100% Welcome Bonus as a new member.

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